FAQ'S
There is hope with us
We are here for your toughest and best times. To give you comfort and relief.
Frequently Asked Questions
Awnser to your questions
What type of services does a Home Care agency provide?
Home Care agencies provide personal care and companion services by certified home health aides to individuals in their own homes. Hope Home Care, Inc., a Licensed Home Health Care Agency (LHCSA), makes these services available to meet the specific needs of each patient allowing them to remain living at home safely, and comfortably surrounded by everything that is meaningful to them.
Who coordinates the services?
A Registered Nurse in consultation with the patient’s doctor arranges all the services and keeps the doctor informed of progress. At Hope Home Care every patient’s plan of care is developed by the RN and customized to ensure that all the patient’s needs are met.
What type of insurance pays for Home Care?
In general Medicaid, Medicare, long term care insurances and most private insurances cover some or all the costs of homecare. At Hope Home Care we help the individual determine which of the services are covered by their insurance.
If I switch from Short Term (CHAA) to Long Term (MLTC) Care, can I keep the aide who knows me, and whom I am used to?
When you stay with Hope Home Care as your LHCSA we continue to assign the same aide to you since we are a vendor for both of these types of care providers.
How do I start home care services with Hope Home Care?
Call us at (718) 667-8510 or email info@newcenturyhc.com. Our intake specialists will answer any questions you have about eligibility and the range of services available. Ask about our free assessments!